AOV Response to COVID-19


Our Response to the COVID-19


In response to the Corona virus (COVID – 19) pandemic, the Aid Our Veteran’s Board of Directors, executive management, staff and volunteers are taking this deadly virus very seriously. COVID – 19 is impacting the United States and other countries worldwide medically, socially and financially in an unprecedented rate within our business and also within our personal lives.


Here at Aid Our Veterans we are all concerned with the transmission and growing number of COVID – 19 diagnosed/confirmed cases impacting our community and how best to respond to the COVID –19. Aid Our Veterans has implemented changes in its service to conform with guidance communicated by the President of the United States, CDC, the World Health Organization, and Maryland State government officials where our main office is located. Our hope is that Aid Our Veterans is able to do all it can to help prevent the spread of COVID – 19, but still provide services that our vulnerable homeless and struggling veterans so desperately need.


Therefore, for the protection of staff, our veterans and community, Aid Our Veterans has temporarily closed its corporate business doors to the public effective Monday, March 23, 2020. We have modified services so that we are able to continue serving our veterans (new and established) remotely offsite until further notice. Aid Our Veteran’s services impacted by this closure include our main office located at 7820 Eastern Ave. Baltimore, MD 21224. We have implemented the following changes:



  • All AOV staff are working thru telecommunication and computer remotely.

They are able to communicate by phone and thru computer, including email and text messaging. Email is currently our fasted way of communication.

  • The AOV main telephone number is 410-391-8721. When you call, please leave your name, number and a brief explanation of your call. These messages are checked daily and someone will return your call.



  • Monday – Friday, 9:00 a.m. 5:00 p.m.



All services will continue, new client intake and cases, as well as

provision of services to established clients, including case management. We ask that you please be patient with us as funds are extremely limited due to the restrictions we are facing with fundraising and community outreach (events, shows canceled or postponed and our volunteers facing the challenges of staying safe but also wanting to still help make a difference in your lives).



The Assistance Program will continue its community outreach remotely by telephone or email.

Veterans who need assistance can visit our web site at and click on the link Need Assistance Now.



Until further notice we will not be receiving clothing, furniture, food or toiletry donation bags (if possible, please hold on to these items until it is safe to receive them again, as they are greatly in need).


We believe that in implementing the above changes to our program services, we are doing our part to ensure the safety of community, our veterans and our AOV staff and volunteers.

Please feel free to contact me directly at 410-391-8721 or if you have further questions or experience any problems in accessing our services.



Debra L Smith, President

VA Providing Support to Veterans in Puerto Rico

WASHINGTONIn the aftermath of hurricanes Irma and Maria, the Department of Veterans Affairs (VA) announced today that it continues to provide vital health care and other support to displaced Veterans in Puerto Rico and the U.S. Virgin Islands (USVI).

In Puerto Rico where electricity was knocked out by Hurricane Maria, the San Juan VA Medical Center (VAMC) — currently operating on generator power and staffed by 800 employees — is providing health care for 338 inpatients, with primary care and mental health services available for walk-in patients. 

“We have been in constant contact with VA Caribbean Healthcare System leadership in San Juan and are sending relief resources to the VA Medical Center as soon as possible through available transportation assets,” said VA Press Secretary Curt Cashour. “Along with hurricane-hardened construction standards, the San Juan VAMC has enough fuel, water and other supplies to last at least seven days, if not more.”

Since Hurricane Maria also damaged communication systems, such as cellular phone towers and telephone landlines, VA officials have been monitoring the VA Caribbean Facebook page, and responding to family requests for status of both patients and staff.

Meanwhile, all community clinics, including Vet Centers in Puerto Rico and USVI, have been closed until further notice. Patients with appointments will be contacted as soon as possible to reschedule. Veterans Benefits Administration offices are also closed. VA national cemeteries in Puerto Rico are also temporarily closed.

VA is also coordinating standby personnel to deploy in the event they are needed, along with mobile shelters for use as sleeping quarters, as well as mobile medical units, which can be used to augment medical services in the area.

VA teams will begin damage assessments as soon as it is safe to do so and travel routes are clear. Once assessments are complete, officials will share information about when VA clinics will be operational.

The following resources are available for Veterans and employees impacted by the hurricanes: